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Shipping Policy

  Shipping to the US Shipping Methods: 

Urban Poetic offers several different shipping methods to meet your delivery needs. We calculate our shipping cost for each shipping method based on the type and quantity of items in your order. The shipping and handling charges are summarized at checkout and most packages can be tracked via our carriers' websites.

To find out how much it will cost to ship your order, proceed to checkout with the item(s) in your cart. The shipping cost for the order will be displayed in the "Select Shipping Option" section of the checkout page. Toggle between the available shipping options to see the shipping cost associated with each method.

Estimated Ship Timelines*:
  • Economy: Usually arrives in 7-9 business days
  • ALL ORDERS ARE CUSTOM ITEMS
  • *Please note the estimates above do not include production times. This is the time it takes to produce your one-of-a-kind Urban Poetic item. “Business days” are considered to be Monday through Friday, not including holidays or scheduled service interruptions. Please check with your local postal service for all other regional restrictions and observed holidays that may delay receipt of your shipment.

Your order may arrive in multiple packages and shipments. Depending upon the type, quantity and weight of item(s) in your order, we may pack and ship them in multiple packages. You will not be charged for multiple packages and shipments other than the amount that appears at checkout.

Production and Shipping Timelines: 

You can calculate delivery estimates by taking the production time for your order and adding in the transit time based on the shipping method you have chosen. The items in your order are made just for you! The production time for most orders is 2-3 business days.

Furniture \ Case goods & Accessories  

  • Economy: Usually arrives in 10-21 business days
  • ALL ORDERS ARE CUSTOM ITEMS
  • *Please note the estimates above do not include production times.  “Business days” are considered to be Monday through Friday, not including holidays or scheduled service interruptions. Please check with your local postal service for all other regional restrictions and observed holidays that may delay receipt of your shipment.